Privacy Policy
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), the Owner informs the User of the following:
Identity of the Controller
- Owner: Sergio Agustí Sánchez
- NIF: 33458993L
- Address: Apartado de Correos 403, 46002 Valencia, Spain
- Telephone: +34 963 79 14 52
- Email: info@unitedexpatinsurance.com
- Website: https://unitedexpatinsurance.com
Purpose of Data Processing
The personal data collected by the Owner will be used for the following purposes:
- Provision of services related to insurance intermediation.
- Administrative, legal, accounting and tax management related to the contracted services.
- Communication with the User to answer inquiries, provide requested information, or manage claims and procedures.
- Commercial and promotional communications, provided that prior and express consent has been granted by the User.
Lawful Basis for Processing
The processing of personal data is based on one or more of the following legal bases:
- Execution of a contract or application of pre-contractual measures.
- Compliance with legal obligations applicable to the Owner as an insurance intermediary.
- Legitimate interest of the Owner, for example in ensuring website security or improving services.
- User’s consent, in cases of commercial communications or optional data.
Retention of Personal Data
The data will be kept for the time necessary to fulfill the purposes for which they were collected, and while there may be legal or contractual liabilities arising from the services provided.
Specifically:
- For insurance mediation services, data will be retained for the legally required period.
- For commercial communications, data will be retained until consent is withdrawn.
Recipients of Personal Data
The User’s data may be communicated to:
- Insurance companies with which the Owner collaborates for the mediation of policies.
- Public administrations, when legally required.
- Financial institutions for the collection of services.
- Service providers acting as data processors, under confidentiality contracts in accordance with the GDPR.
Data will not be transferred internationally outside the European Economic Area (EEA), except where legally permitted and with appropriate safeguards.
Rights of Users
The User may exercise the following rights:
- Right of access: Obtain confirmation as to whether or not personal data concerning them are being processed.
- Right of rectification: Request correction of inaccurate or incomplete data.
- Right of erasure (“right to be forgotten”): Request the deletion of personal data when they are no longer necessary for the purposes collected.
- Right of restriction of processing: Request restriction of data processing in certain circumstances.
- Right of data portability: Receive personal data in a structured, commonly used, and machine-readable format, and transmit it to another controller.
- Right to object: Oppose the processing of their data, in particular for direct marketing purposes.
To exercise these rights, the User may send a written request, accompanied by a copy of their identity document, to:
Sergio Agustí Sánchez
Apartado de Correos 403, 46002 Valencia, Spain
Email: info@unitedexpatinsurance.com
Security of Personal Data
The Owner has implemented the necessary technical and organizational measures to ensure the security and confidentiality of personal data, avoiding its alteration, loss, unauthorized access, or processing, in accordance with applicable legislation.
However, the User should be aware that Internet security measures are not foolproof.
Complaints before the Supervisory Authority
If the User considers that their rights have not been properly addressed, they may lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.