Client Support for Expats in Spain

Client Support for Expats: Claims, Policy Help & Visa Guidance in Spain

Clear, ongoing support for expats in Spain with insurance policies, claims assistance and visa documentation guidance — with direct access to experienced advisors when you need help.

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Support options

How Can We Help You Today?

Our team supports expats and international residents with insurance questions, policy changes, claims, renewals and insurer documentation.

Policy Questions & Updates →

Understand your cover, update details or make policy changes.

Visa, Residency & Certificates →

Support with insurance certificates, proof of cover and insurer documentation for visa or residency applications.

Renewals & Switching →

Review your options at renewal or move suitable insurance to UEI.

Claims Support →

Help with medical, property, motor, travel and other insurance claims.

Clear, Human Support You Can Rely On

UEI provides direct support from experienced advisors in English and Spanish, before and after your insurance is arranged.

This is not a help desk.
It’s ongoing support for your life in Spain.

Talk to an advisor

Policy & claims assistance

Visa & residency insurance documentation

Renewals & policy changes

English & Spanish advisor support

Get support

Contact UEI Support

Support is prioritised for existing UEI clients.
New requests may be redirected to the appropriate service.

Online Support

Available worldwide

support@unitedexpatinsurance.com

+34 963 79 14 52

Handled by experienced advisors. Priority support for UEI clients.

Common questions

Support & Assistance — FAQs

1. How fast can you provide a visa certificate?

Usually the same day, depending on insurer requirements.

2.How do I update my policy details?

Send us a message — we'll handle it with your insurer.

3.I have a medical appointment and need help — what should I do?

4.How do I file a claim?

We’ll assist you through the full claims journey, from first report to resolution.

5.Can UEI help me compare options at renewal?

Yes — we review your needs and compare the best alternatives.

6.Can I switch to UEI if I’m already insured?

Absolutely — just contact us.

7.Is support available in English?

Yes — all advisors are bilingual (English/Spanish).

Need help? We are here for you.

Support for expats living in Spain, with clear guidance and direct access to experienced advisors.

Submit a support request